In today’s complex global marketplace, order management and payment initiation requests come in many different formats and standards, making the task of identification, validation, transformation and downstream routing into a financial institution’s payment system, or ERP system, an extremely resource-intensive task in terms of time, cost and risk management.
But with Rocket Bazaar, the solution includes a range of Magento functionality and multi-vendor marketplace features, flexible enough to accommodate the varying needs of any online store. When it comes to Orders and Payment management, Rocket Bazaar offers the following addons to quickly and easily manage and execute transactions with your customers:
Magento 2 Marketplace SMS Notification Addon
Using SMS texts for customer service is a brilliant way to add customer value to eCommerce for some reasons:
Twilio SMS Notification Addon is a Magento 2 marketplace plugin – the best tool for your marketplace to send mass notifications through SMS. With full configuration for seller, customers, admin, easy to customize SMS, it is a very fast and trusted tool. Rocket Bazaar uses Twilio services, it is liable for sending text SMS directly to the Sellers at the time of approval, disapproval of sellers and products, order status cancel, invoice, shipped, credit memo. When admin approve/disapprove seller account register, they also get notification immediately via SMS.
SMS notification – Twilio Addon Features
RMA (Return Merchandise Authorization) Addon
RMA is an effective tool that directly contributes to your profit margin, by effortlessly managing the returns of the store. Rocket Bazaar offers a one stop solution to take care of all RMA aspects within your online store. The RMA extension is flexible enough to design the process to suit your business model. On the other, it also includes enough options to accommodate your clients with whatever RMA situation they are in. For a customer, requesting RMA becomes really straightforward. All he has to do is:
RMA Addon Features:
All of the RMA requests are logged both within the Magento RMA extension tab and on the order page. With the print labels and unique tracking codes, you get protection against fraudulent returns and can easily follow not only RMA requests but products returned as well. With partial RMA, it is possible to return/replace one product out of group order or even out of bundle purchase.
Ewallet & Store Credits
Ewallet is an impeccable module that allows customers to make the online payment with virtual cash. The customers can select the eWallet payment method at the time of checkout process. They can easily add credit amount, transfer money, view transaction details in the Wallet. The admin can set the minimum and maximum limits for adding money to the wallet. The admin can also do the refund to its customer using the wallet money.
eWallet Features:
Store Credit Addon:
The Store Credit Addon allows merchants to offer benefits of credit points to customers, allow them to gift credits to their friends and relatives, claim a refund in terms of credits and get the solution of return and exchange of products. With Magento 2 Store Credit plugin, customers can recharge their accounts and then pay with store credits in future purchases. It makes the checkout process faster and more convenient for them.
Bottom line
Rocket Bazaar’s Orders and Payment management module has adaptability at its core. That’s the reason why organizations elect to use the specific functionality and add-ons which will have the biggest impact on their business processes in terms of cost savings, operational efficiencies, and risk reduction.
Our extensive resources portfolio allows us to manage the most complex business areas. Our solution is extended over global eCommerce market, and robust order and payment management with the help of our Magento Commerce experts who ensure the success of every project they work. With more than 13 years of experience, Rocket Bazar is the reliable choice for multi-vendor marketplace platform. For more information, or for help creating your own tailored marketplace solution, contact our expert.
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