3 Orders & Payment Management Addons to Enhance your Multivendor Marketplace

In today’s complex global marketplace, order management and payment initiation requests come in many different formats and standards, making the task of identification, validation, transformation and downstream routing into a financial institution’s payment system, or ERP system, an extremely resource-intensive task in terms of time, cost and risk management.

But with Rocket Bazaar, the solution includes a range of Magento functionality and multi-vendor marketplace features, flexible enough to accommodate the varying needs of any online store. When it comes to Orders and Payment management, Rocket Bazaar offers the following addons to quickly and easily manage and execute transactions with your customers:

Magento 2 Marketplace SMS Notification Addon

Using SMS texts for customer service is a brilliant way to add customer value to eCommerce for some reasons:

• 100% customers using mobiles
• SMS order notifications have a staggering open rate of over 98%
• Over 90% of texts get read within 5 minutes. Your customers will appreciate the instant updates
• Using SMS for order updates shows you care and will build deep trust and loyalty
• Independence with internet
• Twilio SMS Notification Addon is a Magento 2 marketplace plugin – the best tool for your marketplace to send mass notifications through SMS. With full configuration for seller, customers, admin, easy to customize SMS, it is a very fast and trusted tool. Rocket Bazaar uses Twilio services, it is liable for sending text SMS directly to the Sellers at the time of approval, disapproval of sellers and products, order status cancel, invoice, shipped, credit memo. When admin approve/disapprove seller account register, they also get notification immediately via SMS.

  SMS notification – Twilio Addon Features

• SMS notifications for admin, vendors, and customers.
• Notification to vendors on account updates.
• Product approval/disapproval notifications.
• Order progress notifications to vendors and customers.
• Admin can enable/disable notifications for a vast number of events happen in marketplace.
• RMA (Return Merchandise Authorization) Addon

  RMA is an effective tool that directly contributes to your profit margin, by effortlessly managing the returns of the store. Rocket Bazaar offers a one stop solution to take care of all RMA aspects within your online store. The RMA extension is flexible enough to design the process to suit your business model. On the other, it also includes enough options to accommodate your clients with whatever RMA situation they are in. For a customer, requesting RMA becomes really straightforward. All he has to do is:

  RMA Addon Features:

• Choose one or multiple products from group order
• Select the reason and package condition
• Add message and an optional attachment
• Agree to the RMA policy.
• RMA request can be made without even logging in.
• All of the RMA requests are logged both within the Magento RMA extension tab and on the order page. With the print labels and unique tracking codes, you get protection against fraudulent returns and can easily follow not only RMA requests but products returned as well. With partial RMA, it is possible to return/replace one product out of group order or even out of bundle purchase.

  Ewallet & Store Credits

  Ewallet is an impeccable module that allows customers to make the online payment with virtual cash. The customers can select the eWallet payment method at the time of checkout process. They can easily add credit amount, transfer money, view transaction details in the Wallet. The admin can set the minimum and maximum limits for adding money to the wallet. The admin can also do the refund to its customer using the wallet money.

  eWallet Features:

• Customers select eWallet for Magento 2 as a payment method on checkout
• Pay for the same order with eWallet as well as other payment methods
• Transfer amount to other customer’s eWallet
• Refund cash to customers’ digital wallet
• Add and deduct amount from customer’s eWallet
• View detailed eWallet transaction history of each customer
• Store Credit Addon:

  The Store Credit Addon allows merchants to offer benefits of credit points to customers, allow them to gift credits to their friends and relatives, claim a refund in terms of credits and get the solution of return and exchange of products. With Magento 2 Store Credit plugin, customers can recharge their accounts and then pay with store credits in future purchases. It makes the checkout process faster and more convenient for them.

• Store credit can be used as a quick refund option.
• Customers can buy using store credit. If the order total exceeds available store credit amount, customer can pay the remaining amount by some other payment method.
• Customers can top up store credit amount.
• Marketplace administrator can see transaction history and manage store credit for customers.
• Notifications to the respective entities when the store credit is updated.
• Bottom line

  Rocket Bazaar’s Orders and Payment management module has adaptability at its core. That’s the reason why organizations elect to use the specific functionality and add-ons which will have the biggest impact on their business processes in terms of cost savings, operational efficiencies, and risk reduction.

  Our extensive resources portfolio allows us to manage the most complex business areas. Our solution is extended over global eCommerce market, and robust order and payment management with the help of our Magento Commerce experts who ensure the success of every project they work. With more than 13 years of experience, Rocket Bazar is the reliable choice for multi-vendor marketplace platform. For more information, or for help creating your own tailored marketplace solution, contact our expert.